My business is being featured on Groupon today! I am extremely excited. I have decided to post a FAQ to help answer any questions a potentional Groupon user might have. If there is a question that I have not answered, please feel free to email me at simperexpressions@yahoo.com. Thank you!
What is included in my Groupon?
Your Groupon includes one session with Simper Expressions Photography, two (2) 11×14 enlargement prints, and 25% off of a future session.
What kind of session can I use my Groupon for?
Maternity, newborn, children, family. Anything except weddings! If you would like to receive information on wedding packages, please email me at simperexpressions@yahoo.com.
How long will my session be?
Sessions typically last 45 to 60 minutes
How many photos will you take?
Each session is different, however an average session will have 25-30 images to choose from, after final editing.
How many people can be in a session?
In order to provide great service to all of my costumers, your Groupon session may include up to 8 people.
What location can I have my session at?
You may choose a location that is within 20 miles of Downtown Cincinnati. If you do not have a location in mind, I offer suggestions.
Devou Park in Covington, Ault Park, or Eden Park are great outdoor locations. For indoor sessions, libraries, museums, or the Krohn Conservatory are perfect.
What is your cancellation policy?
I completely understand that sometimes things come up. Please notify at least 24 hours before your scheduled session to be allowed to reschedule. If there is ANY question about being able to make it, it is best to call and let me know, for example if your child is sick. Canceling multiple times or in less than 24 hours of your session will result in forfeiting your coupon.
How long does it take to see the proofs?
Please allow 2 weeks for full editing of your proofs. We’ll arrange an ordering session at my studio so that you can view your photos and pick your 11×14 enlargements.
Additional portraits may be purchased at this time.
How long does it take to receive my 11×14‘s?
You will have your 11×14 portraits within 2 weeks after your ordering session. It can be picked up at my studio, or I can ship it to you for a small fee.
Can I use the 25% off coupon off of the first session?
No, the 25% discount coupon may only be used on a future session.
Can I exchange the 11×14’s for a smaller size?
Unfortunately no, you may not exchange it for a smaller size. The 11×14 enlargements are what makes this such a great deal!
Trust me, they look amazing in a frame hanging on your wall.
Can I purchase additional prints other than the 11×14‘s?
Certainly! Whether you prefer professionally printed portraits for framing, or images on a CD for digital sharing, we have a package that is just right for you.
Please visit MY WEBSITE to view additional pricing.
I purchased my Groupon, now what?
First things first, we need to schedule your session. I have sessions available starting on November 12th, 2010 to allow you time to prepare for your session.
Appointments can be made by sending an email or calling 513-328-9226. Due to the high number of calls expected, please leave a message and I will return all calls within 48 hours. Emails will be returned within 24 hours. Appointments are scheduled on a first come first serve basis. I limit the number of sessions held in a day to ensure personal one on one time with each costumer. Sessions are offered around 9 or 10 in the morning, 1pm, and again in the early evening 4 or 5, as this is the best time for outdoor lighting.
Will I have my portraits back before Christmas?
The absolute last day to have portraits taken to ensure holiday delivery is December 7th. All portrait orders have to be in and paid for by 10pm December 13th to ensure delivery on December 23rd. The last weekend session that is available for holiday portraits is November 21st.
Will you offer the Groupon deal outside of Groupon?
No, this deal must be purchased from Groupon TODAY November 10th, 2010.
My agreement with Groupon states that I can not offer a similar promotions for at least 90 days after my Groupon runs.
Be sure to share this opportunity with your family and friends!
38.998950
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